Blackberry, Avaya, and Argonne votes against VoIP

By year end Blackberry users will have a new WiFi-enabled dual-mode device. Here. This week Avaya debuts a new SIP-based PBX system for distributed businesses featuring low-cost VoIP phones. Here. Network World has a cautionary tale today about how Argonne Labs ended up replacing its green field VoIP implementation with a TDM system because of problems with the Cisco handsets. Author Paul Desmond offers a detailed case study. Here. … [Read more...]

Business VoIP Migration: Evolution or Revolution

Should businesses take an evolutionary approach to VoIP? Or should they bite the bullet and completely replace their existing TDM systems? Sunnyvale, CA-based privately held ShoreTel, which has been selling IP-PBX systems for business for a decade, says ’replace.’ ShoreTel VP of Marketing, Steve Timmerman, is blunt. “The evolutionary approach is good for Avaya. It isn’t good for customers,” he says. “Nobody is investing in TDM anymore — it’s a dead end. The … [Read more...]