The Cloud and VoIP – A Perfect Team

It is important for businesses to have a phone system that facilitates efficient communication both internally and externally.

An increasing number of businesses are adopting Voice over Internet Protocol (VoIP) systems to achieve greater control over their communication systems, reduce costs and increase productivity.

While some of them opt for an on-premise VoIP phone system, others decide to combine the benefits of VoIP and Cloud computing.

VoIP and the Cloud are a perfect team, and they can work together to provide many great benefits for businesses.

Benefits of a Cloud-Based VoIP Phone System

Cost-Effectiveness

One of the main reasons why so many businesses are using Cloud-based VoIP phone systems is because of the cost savings they provide.

A Cloud VoIP system can help you save a substantial amount of money by eliminating upfront equipment costs.

Additionally, you do not have to maintain and upgrade your phone system because your provider will be doing these tasks for you. As such, there is no need for you to hire IT professionals to manage your phone system.

In looking at 5 Steps to Identify Your Business Communication Needs, Nexogy President Carlos Lahrssen notes it is best to “Ask an expert to discuss challenges, opportunities, and recommended technology, as well as how it fits into your overall business plan. Knowing the capabilities that are possible is empowering for business solutions with impact, and experts can help fill in the gaps on delivering the right communications technology solutions to drive and grow your business.”

Scalability

On-premise phone systems have limited capacities, and it is not easy to move them to new locations.

Cloud-based VoIP phone systems, on the other hand, do not present these challenges. When your company is experiencing growth and you need to hire more employees, all you have to do is add users by paying a slightly higher monthly fee.

There is no limit to the number of users you can add, so you do not have to worry that your business will outgrow your phone system’s capacity.

Also, a Cloud VoIP phone system allows you to add new features and capabilities easily by accessing a centralized software platform that is located in the Cloud.

All customers can avail of these features simultaneously without any disruption or hardware requirements.

Mobility

Another benefit of using a Cloud-based VoIP phone system is that it makes remote work seamless.

Whether you are working from your home, a hotel or a shopping mall, you can take and make phone calls without sounding like you are not in your office.

A Cloud VoIP system also comes with a four-digit dialing function that makes it easier and faster for you to transfer phone calls from one place to another. This function can help you achieve a higher level of efficiency and provide better customer service.

Reliability

It can be complicated and costly to implement a disaster recovery plan on an on-premise phone system, and many businesses choose not to do it.

With a Cloud-based VoIP phone system, you do not have to take the risk of losing business opportunities and work time. You will have an embedded continuity plan built into your system to help you overcome outages and crashes.

Different Cloud-based VoIP phone services offer different features and capabilities.

If you want to get the most out of your Cloud VoIP phone system, you have to make sure that you choose the right service provider.

Photo credit: Image courtesy of KROMKRATHOG at FreeDigitalPhotos.net