Skype inside, roaming free, ShoreTel ecosystem, fixed-mobile convergence at home…

Looking to emulate the highly successful Asterisk ecosystem business model, IP-PBX pioneer ShoreTel has launched a partner program to extend the choice of integrated solutions available to customers. Skype Inside: First, an agreement between Toshiba and Skype will build Skype into Toshiba notebooks. Second, German mobile software company Shape Services has launched beta versions of IM+ for Skype software for Java phones, Symbian S60 and Palm OS. Home networking pioneer Netgear announced a … [Read more...]

“Holding” gets easier, Polycom ecosystem, and yet another brand for Microsoft IPTV

In life it's often the small stuff that makes the biggest difference. Virtual Hold Technology has taken on a gripe we all have — waiting on hold. While the company's eponymous system can't eliminate the wait, it makes it easier by holding your place in line while you hang up and get on with your life. When you're at the head of the list, the system calls you up. The company sells the technology to contact centers, promoting its ability to increase customer satisfaction and reducing … [Read more...]

More stuff on your mobile phone and technology as a marketing strategy for higher ed

AGIS' new mobile Location Based Services (LBS) software lets cell phone, PDA and PC users locate and track each other, talk, and exchange text and photos. The service works across cell phone carriers and can channel information to specific users. Sign up for a free 90 day trial here. What do you bet that folks suspicious of straying spouses will be among the first adopters? Now, if I could get one for my wandering cat... Another entry in the How Not to Write a Press Release department: … [Read more...]

Microsoft Communicates

It’s Mother’s Day and what’s Mother’s Day about except communication? All those phone calls and cards, not to mention all those flowers and chocolates. That must be why Microsoft chose this week to unveil a budding ecosystem of new devices designed to work seamlessly with its unified communications suite, Microsoft Office Communicator 2007, which debuted last March. OK, maybe the announcement was really timed for WinHEC this week. But if Mom has a computer and makes phone calls, … [Read more...]