Posts Tagged ‘FCC’

Voice Gets Embedded

Wednesday, August 29th, 2007

Since the dawn of VoIP, evangelists have been telling us that it’s not the cheap phone calls that make VoIP so compelling, it’s the opportunity to do so much more with voice communications. 

But let’s face it, beyond sending voicemail to email, VoIP still doesn’t do much more than make phone calls. Voice communications are still pretty standalone for the vast majority of us. However, developers are starting to take note of voice as an IT “service.” 

This year’s AjaxWorld West is spotlighting embedded voice in applications, Web services and Wikis. The conference also features a track on Ajax development for the Apple iPhone. 

The FCC intends to reform the Universal_Service_Fund with increasing oversight and other measures to fight fraud and waste, according to Broadcasting&Cable.

Buz Interactive launched a new service to send voicemail without a phone call. The service is free for 30 days, $0.15 a message after that. 

VoIP News has a Q&A on VoIP hacking. Biggest threat currently: Denial of Service attacks. Not yet a problem: SPIT. 

Today WebEx rolled out its PCNow remote access service for the Apple iPhone and is offering a 30-day free trial. The serviceconnects desktop PC files, and Microsoft Outlook corporate email, contacts and appointments to wireless devices. 

Working Assets Wireless now lets you reduce the carbon footprint of your phone with a solar charger

Packet8 Freedom Unlimited $24.99/month plan now lets customers call overseas for free to eight countries including the U.K., France, Italy and Spain.

Avaya is now offering a pink faceplate for its one-X IP deskphones. Five dollars of the purchase price goes to cancer research. 

Rumor Mill: Does acquisition-happy Google domain registrar GoDaddy in its sights? So some think. Others are buzzing about a Linux-based Google mobile phone as soon as next week.

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CommBytes 7/30/07

Saturday, July 7th, 2007

new partnership with services company CSI, Inc. will enable VoIP provider Packet8 to offer customers of its Virtual Office hosted PBX on-site installation, configuration and tech support services. 

Last week Polycom launched the new HDX 4000 Series desktop video conferencing system. With the footprint of a flat panel monitor, will the device make video conferencing finally take off? 

Infonetics Research’s latest report says that smartphone sales are growing rapidly, while WiFi phone sales dropped slightly. The report predicts that mobile phone revenues will drop between now and 2010, while dual-mode WiFi/cellular phone sales will grow about 30 percent annually during the same period. SpectraLink (Polycom) currently leads in single-mode WiFi phone revenue market share while Nokia leads in dual-mode WiFi/cellular. 

Last week mobile solutions provider Bluesocket went shopping and bought open source SIP PBX company Pingtel. The synergy here is SIPexchange platform as the foundation for converged fixed-mobile enterprise communications. 

As businesses take their communications mobile, figuring out what to do is as challenging as doing it. So today independent wireless company IMO launched its Business Solutions service that does the legwork for you and recommends the optimal plan, free of charge. Presumably you’ll buy new equipment from them. 

Sipera wants you to be afraid, be very afraid. At the Black Hat USA 2007 conference, the security company will demo a VoIP exploit that allows hackers to take control and delete or steal data from a laptop running an enterprise VoIP softphone.

Cisco says that Google’s lobbying to mandate network neutrality for next year’s FCC 700 MHz spectrum auction is unneeded market interference from “a $158 billion behemoth,” according to Cassimir Medford at Red Herring. For an entertaining education on the issue, check out virtual journalist Bob Cringely.

It had to happen: The first book written on a mobile phone was published last week: Compagni di Viaggo by Robert Bernocco. Unsurprisingly, it was published digitally. Personally, I would be more interested in a book about a guy who writes a novel on a mobile phone than the book itself.

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New 911 rules on the way, another way to make VoIP calls on cell phone

Friday, June 1st, 2007

The FCC is forging ahead with new 911 rules including technology-neutral location ID requirements and automatic location identification for VoIP services that can be used at multiple locations.

TCMnet’s Mae Kowalke connects the dots between Service Oriented Architecture (SOA) and Microsoft’s software-centric unified communications model. (You’ve been holding your breath for this, I know).

And while we’re getting geeky here, motherboard manufacturer MSI is building in a phone adapter for Skype and PSTN calls.

Yet another way to make long distance VoIP calls using your cell phone: VONaLink’s $29 DialBridge software.

We all know that dealing with email takes an increasing bite out of our days — about two hours to be exact, adding up to 10 years of our working lives. That’s the conclusion of a UK study commissioned of by headset manufacturer Plantronics. Unsurprisingly Plantronics found that phone calls were a better way to handle things.

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The FCC Thinks Truth is Wrong

Friday, December 15th, 2006

One of the biggest gripes about cellular service in the US is that the carriers’ year-long and longer contracts give the customer no way out if the service is less than adequate — say, as is often the case, beset by frequent outages.

The Federal Communications Commission (FCC) can go a long way to helping consumers make an educated decision before they agree to a long-term contract. But it refuses to do so.

MSNBC’s Bob Sullivan reports that the FCC has maintained a detailed database of cell phone service provider outages since 2004, but the agency refuses to make the data public.

MSNBC’s Freedom of Information Act request for the data was rejected by the FCC, Sullivan reports, because “(r)elease of the information could help terrorists plan attacks against the United States, and it would harm the companies involved.”

Let’s look at each of these.

Sullivan writes that the “aiding terrorist” line comes to the FCC from the Department of Homeland Security (DHS), which decided that the “same outage data that can be so useful … to identify and remedy critical vulnerabilities and make the network infrastructure stronger can, in hostile hands, be used to exploit those vulnerabilities to undermine or attack networks.”

To the DHS, it appears, allowing consumers to know whether their cell phone will work when they need it is a greater terrorist threat than potential attacks on America’s public transportation systems and its ports, neither of which the agency has done much to secure. Terrorism analysts quoted by Sullivan think the DHS’ concern is bunk, and couldn’t come up with a single scenario where service outage reports would be useful to terrorists.

The second reason stated by the FCC, about harming the companies involved, is, in fact, an ironic and honest description of the FCC today — which is little more than a virtual rubber stamp for the nation’s major telecommunications providers.

The FCC’s argument boils down to this: Truth hurts.

A customer who knows that a certain cell provider experiences significant service outages is less likely to sign up, which, of course, would “harm the companies involved.”

Yes, truth hurts. And the truth is that it’s time to show the FCC’s Martin and his toadies the door.

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States Losing Landline Subscribers

Thursday, September 14th, 2006

The recent 2000-2005 FCC wireline (POTS) subscriber numbers are interesting – the number of POTS lines decreased. This in and of itself is not new and of much interest.

What is interesting is where the decrease happened – Kansas. The largest decrease (19%) happened in Kansas, a state not generally thought of as a technical leader. But, one should never underestimate the technical sophistication of the modern combine, most already have wireless 802.11 links back to the barn, VoIP is a logical next step for intra-farm communication.

The next largest decrease (13%) happened in New York. New York has a large mobile urban technophile population and so the numbers for that state are somewhat expected.

Michigan was also a surprise with the third largest decrease (12.5%). I’m originally from Michigan and still have a large number of relatives there; one generally wouldn’t put the state at the forefront of technology.

Illinois came in 8th with a 10.6% decrease. Chicago is a major urban area and the University of Illinois is a technological leader. I would have expected Illinois to rank higher.

Surprisingly, California did not make the top rakings. The only explanation I can think of is my own situation. That as people moved to California from other states, they left their landline in their old state and didn’t get a new one when they arrived. Thereby counting the decrease in the old state and not crediting California.

The future of POTS deserves watching and as technology advances Congress should reexamine whether spending Universal Service Funds (USF) on wireline solutions is the most cost effective use of tax dollars.

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FCC: Cut Off Non-Responding VoIP Users

Tuesday, July 26th, 2005

The Federal Communications Commission has finally broken its silence and now says VoIP service providers must drop customers who don't reply "affirmatively" to communications about E911 service limitations. But the agency did throw providers a bone, giving them an extra month to collect the data.
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VoIP Providers Worry as FCC Clams Up

Wednesday, July 20th, 2005

Service providers are scrambling to meet a July 29 federal deadline to get "affirmative acknowledgment" from their customers about VoIP's 911 service limitation. So will they have to cut-off subscribers that don't respond? No one knows, and the FCC, which did an abrupt about face when it imposed strict 911 regulations on VoIP last month, is silent on the matter.
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