Author Archive

Iotum Adds a Pretty Voice to Facebook

Wednesday, September 5th, 2007

The ceaselessly energetic Iotum team has released a Facebook app that gives social networking a voice it can use.

Known for its “Relevance Engine” that attempts to bring some human intelligence and brain power to incoming calls, the Ottawa-based Iotum’s app is about as close to a click-and-call service as one can get on Facebook.

Setting up a free conference call (which can consist of as few as two participants) takes about 30 seconds. And participants are reminded via SMS on their cell phone of the conference and the number to call.

Unlike typical conference calling services, there’s no need to enter a pin or room number as entry into a conference is determined via caller ID (or a keyed phone number in the event the CID is not recognized).

If a participant is on certain Nokia phones or an Apple iPhone, simply “clicking” on the number in the SMS puts him or her right into the conference. A small viewer embedded in Facebook can shows all the invitees to the conference, with those in attendance flagged.

It’s quite painless, and very slick.

In what was billed as a “historic” conference call by its organizer Moshe Maeir of the Flat Planet Phone Company, Alec Saunders and Howard Thaw of Iotum and a group of some six telecom pundits participated in the first public Facebook teleconference Wednesday afternoon.
With the exception of a disconnection apparently caused by a Facebook glitch, the call went off with nary a hitch. All participants, including Jim Courtney of Skype Journal and Gary Kim of IP Business and Fat Pipe, appeared to agree that Iotum’s efforts to blend social networking and voice communications holds significant merit.

Saunders and Thaw assured us that there would be significant additions to the service in short order, including the ability for a call moderator to exercise conference controls, integration into personal contact and calendar utilities and methods allowing non-Facebook members to participate.

GrandCentral’s Video Game

Thursday, March 29th, 2007

Fresh from a once-in-a-lifetime media coup involving the New York Times, tech pundit David Pogue’s overly clever little script and a video camera (worth a small chuckle here), Craig Walker and Vincent Paquet of GrandCentral hit on an idea . . . asking subscribers to their service to put together their own video shorts on “how you use your GrandCentral account or one of its features.”

In an email to users, Walker and Paquet list eight video categories, each corresponding to GrandCentral feature:

  • One Number that rings multiple phones
  • Customized greetings
  • RingShares
  • ListenIn
  • Call Switch
  • Call Record
  • SPAM & Blocking
  • WebCall button

If your video makes it online, you win $100 (wowza). If it’s chosen as the pick of the litter, you get to pick between a Wii, an iPod or $250 cash (wowza, wowza wowza).

If this works and GrandCentral gets useful content for what amounts to pocket change, it’s yet another coup for Walker and Paquet. At such small winnings, we doubt it will work . . . but will report back regardless.

FuturePhone is of the Past

Wednesday, February 7th, 2007

Paul Kapustka does a great job in GigaOM of dissecting the apparent fall of “free” international VoIP service provider FuturePhone.

It appears, Kapustka reports, that legal threats from AT&T against arbitrage players in the state of Iowa forced FuturePhone to shut down.

AT&T’s lawsuit, though by no means a slam-dunk, gives the company, Kapustka writes, “a legal reason to stall payments” in the millions for calls routed through FuturePhone’s Iowa servers. And, without the cash owed by AT&T, FuturePhone could not stay afloat.

Kapustka, who clearly understands the “journalism” part of “citizen journalist,” explains the arbitrage game well and sources the story throughout. Solid work.

PhoneGnome Adds Fine-Tuned Calling

Friday, December 22nd, 2006

The rate at which the folks at Televolution add features to their nifty PhoneGnome products is astounding.

Arguably already the simplest to use entry point for IP communications, it’s also quickly becoming one of the most powerful.

The most recent feature addition, which gives users the ability to direct their outgoing calls to virtually any SIP provider, is sure to offer heavy callers huge budget relief.

A PhoneGnome user is now able to fine-tune how outgoing calls are handled by easily creating “dial plans” (or “Internet Calling Overrides” in PhoneGnome parlance) based on the first few digits of any phone number. So, say you’re in the US and often call India. A particular provider offers lower rates to India than others, but only has so-so rates elsewhere. Not a problem because India’s country code of “91″ is all we need. You log on to your PhoneGnome account and tell the service that any call beginning with “00191″ is directed through the specific provider. All other calls go out over the service (or services) you assign.

There are no limits to the providers you can use (as long as they offer their service using SIP), which allows you to shop around for the lowest rates to wherever you call regularly. The granularity of the service is such that, for most countries, you would be able to distinguish between calls to land lines or cell phones (which usually have higher rates).

Virtually every service provider includes a list of tariffs for calls to specific locations. Use these lists to find the lowest rate to the locations you call most often, pop those services into an easy-to-use PhoneGnome interface, and save big.

Phone Gnome Internet Calling Overrides