Author Archive

CommBytes 9/19/07

Wednesday, September 19th, 2007

Free World Dialup wants FaceBook users to try its new voicemail via FaceBook. FWD President Dan Berninger tells more about it. 

Ottowa-based Pika technologies launched its Asterisk-PBX-in-a-box appliance this week, joining Fonality and SwitchVox in this market. The device will be shown at AstriCon next week and start shipping in January 2008. 

Communigate launched new version of its unified communications client interface, Pronto! Version 1.2 delivers new call control and calendaring features, including “click to call” and shared calendars. 

Siemens has a new 2-line hybrid PSTN-VoIP phone, the C460, that works without a PC. It’s debuting in Great Britain. 

I’m not sure it’s a good marketing concept to give your product a name that makes people think of a 1960s spy spoof. Be that as it may, “talkcaster” TalkShoe is now offering a VoIP service that lets you call up to 250 people at a time and lets “thousands” more listen in. Would you believe…

Dameon Welch-Abernathy reviews MyToGo’s extra for Skype-enabling mobile phones. Bottom line: it only runs on Windows and apparently is complicated to set up.

AT&T is preparing to roll out WiMax in the southern U.S., according to Unstrung.

Sprint customers now have location-aware mobile content search, thanks to an alliance with Microsoft. No additional cost for Sprint data service customers, according to the press release. It’s almost enough to get me to sign up again. Three years ago I tried Sprint’s data service and the experience gave new meaning to the word disappointment. 

User generated content is growing up. HP recently launched a YouTube-like site for its employees that lets them create and share business-related content. FeedRoom created the site. Check it out here

VoiceXML applications are truly portable, reports Internet Telephony’s John Joseph.

Network World’s Greg Royal thinks mobile VoIP has a hard row to hoe because first, providers have no interest in helping customers reduce their phone bills. Second, for U.S. customers, it’s a solution in search of a problem. 

There are still VoIP skeptics. One is Information Week’s Phil Britt, who says that VoIP may not be the right choice for some businesses. Most of his arguments are valid…in Somalia. For example, VoIP doesn’t work over dialup. 

Using a cellphone a lot slows down your brain according to a study in the September issue of the International Journal of Neuroscience. The upside is that you focus better from all that practice making phone calls in noisy places.

Are Skype’s Problems Architectural?

Thursday, September 13th, 2007

Skype has had its share of bad news lately, with a malware attack following close on the heels of a massive outage. Current events raise questions about Skype’s technology that won’t — and shouldn’t — go away.

One is the perennial architecture question: proprietary (Skype) vs. open (SIP). Recently I asked SIP application company Counterpath’s CTO Jason Fischl to talk about it. Fischl was also the architect of TelTel’s SIP-based VoIP system.

“When you’re trying to design a system to scale there are two places you can have a problem: design of the protocol or in a bug in the implementation,” he explains.

And quite simply, in protocol design as in so many of life’s other arenas, numbers count.

“In the case of SIP we have protocol design by people who’ve been designing telecom protocols for many years.” People like Cisco and Nortel telecommunications engineers, who have generations of experience with the problems that can crop up in communications networks.

“In the case of Skype, they have a very small group,” he continues. “The advantage [for Skype] is that they can make it simple. But a lot fewer people are looking at it. It’s a monoculture. The same group of people are making all the decisions — and the decisions are made for tactical reasons rather than technical reasons.”

And then there’s implementation execution. Here, too, more is better.

“When you see the problems Skype had, you see the advantages of SIP. In the case of SIP, you’ve got hundreds — even thousands — of implementations. Lots of service providers implement SIP. Any problem they have isn’t going to affect the entire population — just their customers. Lots of different vendors implementing is a nice benefit.

“But the consequences of a flaw in the case of Skype — it’s a catastrophe,” adds Fischl. “There are no other implementations.”

Fischl suggests that Skype’s outage may have had more to do with the centralized aspect of Skype’s architecture than the peer-to-peer dimension. “One of the [problematic] things about their [Skype's]architecture is that the authorization of users is done on a central server. That leaves open a vulnerability.”

SIP, by contrast, has a distributed authorization process. “It relies on an overlay network. You make a query into the overlay network and find out how to contact subscribers.”

Further, the IETF’s — Internet Engineering Task Force — peer-to-peer SIP working group is looking at an architecture that will do complete peer-to-peer SIP without a server at any point.

“One of the fundamental requirements is that you won’t need a central server when you login — only when you sign up. The consequence is that if servers went down you wouldn’t get new customers, but customers can still make calls.”

Fischl confesses to being puzzled that Skype hasn’t embraced SIP. “To being with, they’ve already got SIP gateways — why not go further down the road? I think if they took that approach — augment the network, let any SIP endpoint connect — they’d have a huge network of vendors building devices.

“Who knows?” Fischl adds, “Maybe they’re going down that road.”

CommBytes 9/10/07

Monday, September 10th, 2007

Today Fonality debuted the $999 trixbox® Pro Asterisk-in-a-box appliance for SMBs. The new offering will let resellers install customers systems faster by eliminating the need to install software on a separate server, according to Fonality CEO Chris Lyman. 

FierceVoIP has a matched set of interviews with ooma founder Andrew Frame and PhoneGnome founder David Beckmeyer, contrasting the two devices. I say feature, you say drawback

Last week Vyke launched a re-engineered Java-based version of its VoIP calling service for mobile phones, Vyke Mobil. It works pretty much the same way as its predecessor. 

Andy Abramson reports that ooma’s warts are showing, pointing to a post by Jonathan Greene. Warning: the link to Greene freezes FireFox and crashes Safari. 

VoIP customers are finding out exactly what it means to rely on an unregulated telephone service, the Baltimore Sun reports. That’s why I not about to cut the landline. 

More bad news for Palm: The New York Times’ Joe Nocera discusses his buyer’s remorse about the Palm Treo 700 he bought earlier this year. 

The Apple iPhone — which just passed the one million mark in sales, proving, IMHO, P.T. Barnum’s famous dictum — may have the collateral effect of making manufacturers start thinking seriously about touch-screens and Wi-Fi for their phones. So says Tom Meredith of Motorola in this EE Times story.

Worming Skype

Monday, September 10th, 2007

Poor Skype. As if the outage a few weeks ago wasn’t enough, a Windows worm called Pykspa.d is catching a ride on Skype IM, according to this report in PC World.