The Importance of Social Media in Communications Today

In case you missed the AMOOCON open-source VoIP conference in Germany earlier this month, you can view the video or download audio of an interesting talk from the conference, given by Randy Resnick of the VoIP Users Conference, available now at the AMOOCON website.

Resnick does a great job of putting into context the vast transformation voice communications have undergone in just the past thirty years or so, and talks about the significance of social media in today’s communication landscape.

People and businesses who fail to appreciate and use the power of social media today will be left behind in the next great wave of communication change, according to Resnick, and his talk serves as a good introduction to the topic.

[Thanks, Michael]

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