Comments on: A Conspiracy of One http://voxilla.com/2009/03/19/a-conspiracy-of-one-1603 VoIP and mobile communications news and information Fri, 03 Feb 2012 01:00:00 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: Brandon Chttp://voxilla.com/2009/03/19/a-conspiracy-of-one-1603/comment-page-1#comment-549 Brandon C Tue, 31 Mar 2009 17:51:47 +0000 http://voxilla.com/?p=1603#comment-549 I have been using Ooma now for 3 weeks, and I extremely happy with the service. I have used Vonage, and skype regularly for years now, and the quality of Ooma is as good or better than Vonage. I installed the hub device in front of my wireless router, and the QoS implementation on their Hub device has been flawless. I configured my upstream and downstream bandwidth limitations in the hub QoS configuration, and have never been able to disrupt or degrade the voice quality. This was a big deal for me since I have many other devices, such as Vudu, Tivo, etc competing for bandwidth.Thank you Ooma! I will be recommending your service to everyone. I have been using Ooma now for 3 weeks, and I extremely happy with the service. I have used Vonage, and skype regularly for years now, and the quality of Ooma is as good or better than Vonage. I installed the hub device in front of my wireless router, and the QoS implementation on their Hub device has been flawless. I configured my upstream and downstream bandwidth limitations in the hub QoS configuration, and have never been able to disrupt or degrade the voice quality. This was a big deal for me since I have many other devices, such as Vudu, Tivo, etc competing for bandwidth.

Thank you Ooma! I will be recommending your service to everyone.

]]> By: Chad Fisherhttp://voxilla.com/2009/03/19/a-conspiracy-of-one-1603/comment-page-1#comment-536 Chad Fisher Thu, 26 Mar 2009 02:40:43 +0000 http://voxilla.com/?p=1603#comment-536 Been with Vonage for 4 years like the service as long as Comcast was working.Just switched to Ooma 2 weeks ago (amazon.com $200). So far it is very comparable to Vonage except the cost will be much less over the long run. I didn't have a problem paying $200 for ooma hardware. Vonage wants you to pay $30 activation fee and some purchase the hardware for $70. So for a $100 more you get no monthly bill. Also Vonage charges you a cancellation fee if you have been with them less than 2 years.I hooked ooma up and it worked after activation. Called 911 to verify that the e911 worked the following day and I was surprised it worked. They may be running on open source software but it so far is kicking Vonages butt. With the announcement of Skype and Google Voice working with their hardware in the near future it makes me even happier to be with ooma. I have a Google Voice number and love it!Gave ooma a week to preform before requesting my number port from Vonage to ooma. After two days I disconnect my Vonage router completely and told Vonage to forward all my calls to the temporary ooma numbers.So get ur oooma today! Been with Vonage for 4 years like the service as long as Comcast was working.

Just switched to Ooma 2 weeks ago (amazon.com $200). So far it is very comparable to Vonage except the cost will be much less over the long run. I didn’t have a problem paying $200 for ooma hardware. Vonage wants you to pay $30 activation fee and some purchase the hardware for $70. So for a $100 more you get no monthly bill. Also Vonage charges you a cancellation fee if you have been with them less than 2 years.

I hooked ooma up and it worked after activation. Called 911 to verify that the e911 worked the following day and I was surprised it worked. They may be running on open source software but it so far is kicking Vonages butt. With the announcement of Skype and Google Voice working with their hardware in the near future it makes me even happier to be with ooma. I have a Google Voice number and love it!

Gave ooma a week to preform before requesting my number port from Vonage to ooma. After two days I disconnect my Vonage router completely and told Vonage to forward all my calls to the temporary ooma numbers.

So get ur oooma today!

]]> By: Tim Lhttp://voxilla.com/2009/03/19/a-conspiracy-of-one-1603/comment-page-1#comment-535 Tim L Wed, 25 Mar 2009 23:43:25 +0000 http://voxilla.com/?p=1603#comment-535 I've been a Vonage user for all of the years that they've been on the verge of going out of business.It works fine, it doesn't cost very much, and I'm not likely to switch to another service that wants $250 up front. I’ve been a Vonage user for all of the years that they’ve been on the verge of going out of business.

It works fine, it doesn’t cost very much, and I’m not likely to switch to another service that wants $250 up front.

]]> By: Rick Wyffelshttp://voxilla.com/2009/03/19/a-conspiracy-of-one-1603/comment-page-1#comment-529 Rick Wyffels Sat, 21 Mar 2009 07:00:10 +0000 http://voxilla.com/?p=1603#comment-529 I can tell you this. I have helped OOMA sell many units. All my family have them. Many friends have them. I have not heard of any complaints. The basic math is this to me. Spend a couple hundered bucks and be done with paying for phone service. Was going to dumb my land line all togehter, but this solution was what I am looking for. I was one of those that paid 349.00. Seems high and it is, but I got my money back and I havent been disappointed. I strongly encourage users to puchase your ooma for 200 bucks at Amazon. It will take but about 4 to 5 months to get your money back and from then on free is free forever. Thanks OOMA. I can tell you this. I have helped OOMA sell many units. All my family have them. Many friends have them. I have not heard of any complaints. The basic math is this to me. Spend a couple hundered bucks and be done with paying for phone service. Was going to dumb my land line all togehter, but this solution was what I am looking for. I was one of those that paid 349.00. Seems high and it is, but I got my money back and I havent been disappointed. I strongly encourage users to puchase your ooma for 200 bucks at Amazon. It will take but about 4 to 5 months to get your money back and from then on free is free forever. Thanks OOMA.

]]> By: Rich Buchananhttp://voxilla.com/2009/03/19/a-conspiracy-of-one-1603/comment-page-1#comment-526 Rich Buchanan Fri, 20 Mar 2009 18:03:57 +0000 http://voxilla.com/?p=1603#comment-526 Hi Chuck,I always appreciate thoughtful analysis, but you really need to get the facts right. Here are some important details you are obviously not familiar with. 1. Ashton is not involved with the company at all now and has not been for a year. 2. The entire executive staff has changed as has the entire sales and marketing team over the past year. 3. Distributed termination of calls was turned off in January of 2008, you're right it was a bad idea. 4. The Vonage point is that they go into a hole of approximately $400 with customer acquisition costs, hardware subsidy, and network infrastructure with each new customer they turn on. Ooma's costs are wildly lower than that because the consumer is buying an important piece of the network infrastructure up front. 5. Sales of the Ooma Hub did not really start in earnest until November of 2008 after a 5 month trial with Best Buy (that's why there's a whole new Exec and Sales team - sales from 2007 to early 2008 were abismal and the box was priced at $399 not $249). The ooma Hub is now sold through all major e-commerce vendors as well as 1,100 retail locations across the country.I hope this helps you understand that a lot has changed here at ooma over the last year. There were a lot of mistakes made in the sales and marketing of this product, but the engineering and network execution of the technology is nothing short of amazing. If you'd like to discuss this in more detail, I'm happy to buy you a cup of coffee while you digest the details.Rich Buchanan Chief "Malarkey" Officer Ooma Hi Chuck,

I always appreciate thoughtful analysis, but you really need to get the facts right. Here are some important details you are obviously not familiar with.
1. Ashton is not involved with the company at all now and has not been for a year.
2. The entire executive staff has changed as has the entire sales and marketing team over the past year.
3. Distributed termination of calls was turned off in January of 2008, you’re right it was a bad idea.
4. The Vonage point is that they go into a hole of approximately $400 with customer acquisition costs, hardware subsidy, and network infrastructure with each new customer they turn on. Ooma’s costs are wildly lower than that because the consumer is buying an important piece of the network infrastructure up front.
5. Sales of the Ooma Hub did not really start in earnest until November of 2008 after a 5 month trial with Best Buy (that’s why there’s a whole new Exec and Sales team – sales from 2007 to early 2008 were abismal and the box was priced at $399 not $249). The ooma Hub is now sold through all major e-commerce vendors as well as 1,100 retail locations across the country.

I hope this helps you understand that a lot has changed here at ooma over the last year. There were a lot of mistakes made in the sales and marketing of this product, but the engineering and network execution of the technology is nothing short of amazing. If you’d like to discuss this in more detail, I’m happy to buy you a cup of coffee while you digest the details.

Rich Buchanan
Chief “Malarkey” Officer
Ooma

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